Privacy Policy

Privacy Policy

This Privacy Policy and Personal Data has been created on the website, which is operated by Antalya Metropolitan Municipality (Site) to provide you better on the digital platform offered by Antalya Metropolitan Municipality. As one of the conditions for using services by logging into, some of your information is collected, processed and stored by Antalya Metropolitan Municipality. The following describes how and how personal data obtained / to be obtained during the use of all these digital platforms are collected, for what purposes they can be transferred, how and how these data are processed and stored. Antalya Metropolitan Municipality protects your privacy within the framework of the rules below and adopts this text in all processes regarding your data. Any person who approves this text or who continues to use the site and our other services without accepting the document is processed, saved, automatically or non-automatically due to the use of Antalya Metropolitan Municipality platforms, within the scope of membership or any legal period, provided that it falls within limits below. If it is foreseen, for the duration of this period or the period announced / to be published by Antalya Metropolitan Municipality, for processing, storing and preserving, analyzing, classifying, updating, transferring it to domestic and/or abroad and providing services of Antalya Metropolitan Municipality, third party business partners and/or explicitly give consent and approval to their consultants

Personal Data

Personal Data is any information that identifies you or can be used to identify you. The information you share with Antalya Metropolitan Municipality on the site or any platform or in any other way may fall within the scope of personal data. Examples of personal data include your identity information, name, surname, date of birth, country of residence, gender, email address, telephone number, home address, internet protocol (IP) address. Some of the information you provide to the Antalya Metropolitan Municipality is mandatory information (such as email, IP information), and some of the information you give or consent to us, depending on your preference. Antalya Metropolitan Municipality can keep the information and content you provide with this information as long as you wish, even if the information and content are deleted by you, for both legal requirements and legitimate interests.

What Information We Collect

When you use the site or when you contact Antalya Metropolitan Municipality, we can obtain the following information from you:

Registration Information: By filling out various forms and questionnaires on the site, or platforms, we obtain some personal information such as first name, email address, phone numbers, address, gender. This information is collected both by legal obligations and by the nature of the business so that we can provide you with a better service.

Service data you want to be evaluated or reviewed: Search history on the site or digital platforms, information indicating your general service orientation, and other data you willingly share, are recorded in our infrastructure for evaluation and can be used to provide you with better service in later stages. 

Usage data: After entering the site or other platforms as visitors, usage and traffic data are collected about you. This may include data such as when you visited the channels and clicked when you performed these actions. Also, our network servers keep log files; these files save data each time a device accesses them.

Device/device data: When you use a mobile device such as a tablet or phone that you use to access our services, data such as your device’s IP address, operating system version, device type, system and performance information, and browser type are collected. Antalya Metropolitan Municipality can also access “device identifiers” on your device, manage them, monitor them, store them on your device and/or store one or more “device identifiers” remotely. Device identifiers are small data files or similar data structures stored on your mobile device or associated with your mobile device and uniquely identify your mobile device. Device identifier; Depending on the hardware, operating system or other software of the invention, the data can be stored or the data sent by the Antalya Metropolitan Municipality to the device. A device identifier can provide our third-party partners or us with information about how you navigate our site and app, your demographic data, and how you use the Antalya Metropolitan Municipality service. It can help us or others deliver reports, personalized content and ads. Some features in the services we offer may not work correctly if the availability of device identifiers is impaired or blocked.

Location Information: Antalya Metropolitan Municipality may collect data regarding the location where you use the infrastructure of the Antalya Metropolitan Municipality.

Cookies: Called “cookies” or javascript codes or similar tracking data for analyzing site usage data may be placed on your computer during your stay on the site, platforms or application. Cookies consist of simple text files and do not contain the identity and other private information, although they do not contain any personal information, session information and similar data are stored and can be used to recognize you again. We provide personalized service to you by using cookies, and we verify your identity when you visit our platforms, we improve and improve our services.

How is Information Used and Protected?

The information collected by Antalya Metropolitan Municipality can be used collectively in various ways to optimize the services of the Antalya Metropolitan Municipality, improve and improve the service offered to users through this database by enriching the database. Antalya Metropolitan Municipality can use this information for site management, security, promotional activities, research and analysis. The data is used in such a way that it cannot identify users and visitors personally. No information collected will be made public. Again, any information you share with us is not disclosed to third parties in a way that is contrary to the purpose and scope of the “User Agreement”.  

Antalya Metropolitan Municipality uses your email address and other contact information to send you a newsletter and to respond to a contact form you submitted. Antalya Metropolitan Municipality may use the personal data you share and the content you provide, if any, for your own or others’ advertisements, promotions, announcements, and announcements to provide better service and optimization. Antalya Metropolitan Municipality can share your information with the necessary authorities and use it when explaining the contest or raffle’s results if you participate in the award-winning contests or sweepstakes it organizes. It is also possible for the information to be used by us, provided that it is anonymized or shared with third parties.

Antalya Metropolitan Municipality takes all necessary technical and administrative measures to prevent the processing and access of personal data illegally and to ensure the protection of personal data by taking the utmost care to protect your information but also contains the data stored by Antalya Metropolitan Municipality. If your data is obtained, changed or deleted through unauthorized access to the system, disruption or alteration of the system, does not have any obligation other than to inform the concerned person and the relevant administrative authorities. Whenever you visit the site and our platforms, your IP address, operating system, browser (chrome, explorer, etc.), connection time and duration information, and similar data are automatically recorded and provided that your information obtained without your permission is not shared with third parties. The municipality can associate it with your personal information or use it anonymously. 

Within the scope of the relevant legislation, in case of duly requested requests from the official authorities authorized to request personal data, your information will be transmitted to the appropriate authorities. 

To benefit from the services provided by Antalya Metropolitan Municipality, all information received is protected by our obligations under the legislation regarding the protection of personal data to which we are subject. 

Antalya Metropolitan Municipality provides limited access to information to employees and business partners who need access to relevant information within the scope of legal obligations or system operation of the Antalya Metropolitan Municipality, especially third party business partners. 

All data transactions in the infrastructure of the Antalya Metropolitan Municipality will be encrypted using SSL technology. Despite these efforts, it should not be forgotten that complete security cannot be achieved due to the nature of the internet environment. Unauthorized access or use, hardware or software failure, and other factors can compromise the security of information.

Third-Party Websites and Applications

Antalya Metropolitan Municipality may include information and links related to third-party websites from time to time to its website, promotional emails or advertisements. When you access other websites by clicking on these links, these sites or their applications are not under our control, and this privacy policy does not apply to those other sites that you can access.

Transfer to Other Countries

Your collected personal data may be transferred, processed and stored from overseas and the user’s country and jurisdiction to other countries worldwide, to store this data or for lawful purposes contained in this text. Antalya Metropolitan Municipality can transfer the information of the users, including personal data, to another country and jurisdiction that does not have the same/similar data protection laws in the jurisdiction where they are located.

Accordingly, Antalya Metropolitan Municipality may transfer the processing process to another person to carry out the activities specified in this Privacy Policy or share your information with third parties in countries other than the country you live in. Therefore, your personal information may be subject to different privacy rules than the country you live in. However, the data will be processed to a limited extent within the scope of this text.

Sharing Information

Antalya Metropolitan Municipality gives users personal information to others or connects to non-companies (e.g. for direct marketing purposes).

Does not cause sharing. However, Antalya Metropolitan Municipality is not (anonymous) may share aggregate information with third parties.

Antalya Metropolitan Municipality can share personal information with companies that provide services (such as data processing centers or customer service centers), taking into account their legal obligations. These service providers are responsible for protecting this information. Your data may be shared with public institutions and organizations that are authorized to request personal data (in cases where an obligation to provide information such as crime and the threat of state and general security exists) for fulfill its requirements against the law.

Antalya Metropolitan Municipality may share the information with third parties if it accepts that a reasonable explanation is necessary for legally authorized situations to fulfill its terms and conditions or to ensure transaction or user security.

 Changes and Updates 

This Privacy Policy can be re-edited and updated as new features are added to digital platforms or new suggestions are received from our users. However, in this case, we will inform you by posting the changes on our website. In some critical situations, we may report such changes by email or other remarkably designed ways to notify you, with additional notifications, as appropriate. Upon being informed about these changes, if you log in to the site and continue to use our services, you will be deemed to have allowed changes in our privacy policy. You reserve the right to prevent your data from being used if you do not accept the terms of this privacy policy or updated privacy policy.

For this reason, we recommend that you review the privacy policy every time you visit This document was last updated on 27/05/2020. If the provisions of the Privacy Policy change, it will take effect on the date of publication. 

Your Rights as a Data Owner 

By applying to Antalya Metropolitan Municipality, your data;

  • learning whether it is processed or not,
  • requesting information, if treated,
  • To learn the purpose of processing and whether its purpose uses it,
  • Learning the third parties to which they are transferred domestically and / or abroad,
  • Request correction if it is incomplete and / or improperly processed,
  • Requesting deletion and / or destruction within the framework of relevant legislation,
  • Requesting the third parties to be notified of the transactions made by the clauses (e) and (f) above,
  • To object to the emergence of a result against you because it is analyzed exclusively by automated systems,
  • If you suffer damage due to unlawful processing, you have the right to claim the loss.

Although you exercise your legal rights listed above, we retain specific personal data within the scope of our legal obligations, data required to be processed under the User Agreement and our record-keeping obligations. By using site, you indicate that you accept the Privacy Policy. For any questions and suggestions regarding the Privacy Policy, you can send an email to the email address below or contact Antalya Metropolitan Municipality by any means.

Antalya Metropolitan Municipality Yüksekalan Mahallesi Adnan Menderes Bulvarı No: 20 07310

Muratpaşa / ANTALYA /


E-Mail: info [at]